Goettl Good Guys Air Conditioning Repairmen is a name that is recognized for excellence in heating and air conditioning servicing and installation. But it hasn’t always been. The company started in 1939 and prospered for decades. They stumbled a bit several years ago. They had experienced such rapid growth, they lost their footing. They were facing charges of deceptive advertising and a number of other issues. Employee morale was extremely low. In December of 2012 Ken Goodrich, purchased the fledgling company. He had years of experience buying and selling HVAC companies, but he said this one was different.
Employees were filled with fear about any customer complaints and about the charges the company faced. No charges ever came from the accusations, but the business was declining. Goodrich, came in and took charge, replacing many in management positions, including the President of the company, the General Manager and others. Within 18 months of his arrival, the company was expecting $20 million in revenues up from $11 million when Goodrich took over.
Goodrich implemented training programs and quality standards that have turned the company completely around. They are now back to being known for extremely high quality workmanship and customer satisfaction. The Goettl name again stands for prestige and quality. Ken Goodrich reinstalled a vision for the company, and increased morale to new highs. There is excitement and confidence at the company once again.
Goettl offers a complete range of residential and commercial cooling services. These include air conditioning installation, repair and maintenance, and heat pumps. They have a 24/7 emergency service available as well. In addition to cooling systems, they also offer heating services. They install gas and electric furnaces. They provide services to help you keep your air systems running smoothly. In addition, they offer a home humidification and air cleaning service. They are there to serve your needs.