Police officers have an incredibly difficult job. Their hands are tied by procedure and the Constitution. There is an overwhelmingly high standard for admissible evidence to create an arrestable offense. This creates a situation in which the police know that there is wrongdoing on the horizon but can do nothing about it. It can also create a situation in which they know they should arrest somebody but lacks the evidence to do so.
So any time a company comes along with an innovation that allows police officers to do their jobs more effectively, I applaud them. In this case, I am giving credit to a company called Securus Technology. The company has a rather fancy website with a bunch of big words, explaining that they provide technological solutions to the law enforcement community. But one of their biggest businesses is providing telephone and video chat services to prisoners in jails all over the country. In fact, the company services over 1.2 million prisoners.
Now get a load of this — this company records every single phone call and video chat made by these inmates. They do this for posterity, but it is their latest software innovation that is really impressing me. It is called Investigator Pro 4.0 with voice search.
It addresses a very simple problem in the recorded telephone database — how do you search it? It’s not like a website with a page of text that you can search for keywords. So they developed a software that can search for specific voices. Heck, the software can even search for specific calls made between particular voices. This means they can understand who is calling which prisoner, what time and for what reason. It is a great way to gather evidence for search and arrest warrants, making it easier for police to do their jobs.